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Support Services

waterfind support service
We're here to help. 

People require support and assistance in many ways. Below are a few support options we offer as part of our service, and others that we recommend. If you don't find the support you are looking for, please feel free to contact us and we'll do our best to point you in the right direction.

COVID-19 and Your Mental Health

We understand that some people may experience feelings of anxiety, uncertainty and concern in relation to the coronavirus (COVID-19).  Beyond Blue have prepared information and advice on how to take care of your mental health and well-being during this time.  You can find the information on the Beyond Blue website.

If you’re feeling distressed or overwhelmed, Beyond Blue mental health professionals are available 24/7 at the Beyond Blue Support Service on 1300 22 4636 or at bb.org.au/2uq2MCu for online chat (3pm-12am AEST) and email (responses within 24 hours).

Drought Support Services

Our farmers and rural communities face a range of on-farm challenges, from drought to bush fires. Impacts can affect our communities, agriculture, economy and health. We dedicate this page to providing a range of support services and initiatives available that may help.

Waterfind’s monthly Mufti Day

Waterfind’s monthly Mufti Day raises money for drought and fire affected farmers

Drought and the recent bushfire fires, taking a toll on Australian farmers, recovery is a continual process to help rebuild communities across Australia who are facing hardships. We help raise funds for farmers and communities affected by drought and fire by hosting a Mufti Day once a month, swapping our business attire for casual clothing.

Support for Fire Affected Farmers

Here are some vital contacts for recover and relief for fire affected farmers seeking support:
  • Rural Business Support are available to assist and support businesses as they recover from the bushfires on 1800 836 211.
  • Agricultural and Animal Services Functional Area (AASFA): 1800 814 647 for assistance with emergency fodder, water, animal care, or animal assessment.
  • Victorian Farmers Federation: 1300 882 883
  • Livestock South Australia: 08 8297 2299


FarmHub, developed by the National Farmers Federation, is an online portal that connects Australian farmers with services and support during tough times, such as drought. The portal includes a comprehensive guide to drought assistance available from the Government, charitable and private organisations in all states across the following areas:

  • Drought relief assistance schemes
  • Drought loans and assistance funds
  • Farm household assistance
  • Farm debt mediation
  • Financial counselling services
  • Foodbank drought relief
  • Family mental health support and relationship advice
  • Rural economic development grants
  • Farm and rural legal services

For drought assistance for your farm, visit FarmHub, a one-stop shop for information and support with fodder, water, transport, everyday-living expenses, health and more.

Financial Drought Relief Assistance

With drought conditions continuing across Australia, financial institutions are recognising the impact these conditions are having on their agribusiness and farming customers. Several institutions have committed to support these customers through a range of financial initiatives including:

Contact your financial services provider to discuss the assistance and support available to you.

Bush Fires & Mental Health

Communities and individuals affected by bushfire can experience a range of thoughts, feelings and behaviours that can be confusing and frightening, for more information and resources to help you cope during this bush fires, visit the website.

R U OK | 9 September 2021

There are a lot of good things about living and working in Australia’s rural communities, but we know our rural communities are doing it tough at the moment,  facing unique challenges and the impact of the drought. Fewer services, natural disasters, isolation and loneliness are just a few of the things that can be harder to deal with in rural communities. There can also be a ‘toughen up’ culture where it’s not always easy to talk about the things or give us the confidence to ask a mate if everything is ok. If someone you know – a family member, mate, neighbour or workmate – is doing it tough, chances are they won’t always tell you. Sometimes it’s up to us to trust our gut instinct and ask someone who may be struggling with life “are you ok?” By asking and listening, we can help our mates and loved ones feel more supported and connected long before they even think about suicide.

It’s something we can all do by following a few simple steps to start an R U OK? conversation:

  1. Ask R U OK?
  2. Listen
  3. Encourage action
  4. Check in.

RUOK have resources to help you, including The Rural Mateship Guide on how to help someone who’s doing it tough, for more information, visit the RUOK website 

If you don't find the support you are looking for, please feel free to contact us and we'll do our best to point you in the right direction.