COVID-19 assistance 

As you may already be aware, the Government is acting to cushion the blow from the coronavirus for businesses and households to help you get through to the other side of the crisis, as the world deals with the significant challenges posed by its spread.

Here are some quick links provided by the Minister for Employment, Skills, Small and Family Business that outline the measures available to small and medium businesses, sole traders and households under economic support package announced by Government.


The government has introduced a $130 billion JobKeeper Payment scheme to support businesses significantly affected by the coronavirus to help keep more Australians in jobs. The new JobKeeper payment is now available for eligible employers to help them pay their employees. If you’re an employer looking to apply for the payment, visit the ATO website for more information.

Small or medium business with reduced cash flow?
Here’s what we’re doing to boost your cash flow.

Is your business financially distressed?
This is what we’re doing to support you.

Assisting the economic recovery
Here’s how we’ll support you to grow.

Employ an apprentice or trainee?
This support is for you.

Are you a sole trader that has lost business?
This is what we’re doing to support you and your business.

Household finances hit by reduced work?
Here’s what we’re doing to help support your family budget.

Payments to support households. support line:
13 28 46

We hope you find this information useful and that you and your employees stay safe during this time.

Our response to COVID-19

In response to COVID-19, we are taking important measures to mitigate the risk and further spread of COVID-19, ensuring the health and safety of our staff , clients and our communities in which we live and work.

We have endorsed a work-from-home strategy. While working remotely, we want to reassure you that, we are committed to maintaining our high-quality service, meeting your business needs with the least amount of interruption. We are here to support you, so that you can continue to grow the food that Australia needs right now.

Many of our day-to-day business activities, infrastructures and tools are cloud based, allowing us conduct our business in helping to plan your water needs. Along with investing in updating our infrastructures, systems, online market, places us in a strong position to ensure business continuity.

To keep informed & stay connected, now, more than ever, we encourage you to embrace our digital channels, visit our website, trade water online, subscribe to our e-newsletter and follow us on Twitter and LinkedIn. Business as usual, we are ‘virtually’ open 9-5 pm weekdays, so you can call our team 1800 890 285.

Keep safe, keep connected and keep growing.

Contact Us

If you have any questions or would like to be contacted by one of our brokers, please send us an email with your details.