Your quality certified water broker
Waterfind is certified under the International Quality Standard ISO* 9001: 2008, making us one of the only quality certified water brokers in Australia.
In the absence of regulation of the water brokerage industry, this certification provides a nationally recognised standard of business operation.
Waterfind has taken the step of certification to continue our efforts to deliver the Australian benchmark for water trading services and support our business goal of continuous improvement and quality customer service.
What is ISO?
Established in 1947, the International Organisation for Standardisation (ISO) has more than 157 members representing hundreds of countries around the globe. The international standards are developed in collaboration with a team of international technical committees and working groups. These standards improve quality, customer satisfaction and provide assurances across all levels of a business.
www.iso.org
Waterfind code of practice
In the absence of a national regulatory body for the water trading industry, Waterfind adheres to the Waterfind Code of Practice.
- All water transfer activities are conducted through an independently audited trust account
- Waterfind precludes water brokers from being involved in the buying and re-selling of water rights
- Procedures are in place to protect the rights and interests of clients and ensure the delivery of consistent and quality service with every water trade
- Waterfind water brokers undergo continuous training
Waterfind is an award-winning water broker.
Waterfind clients are provided with a powerful edge. We pride ourselves in providing to you with a full range of water market services. Supported by our commitment to innovation and state-of-the-art technology, our priority is to help you with a more comprehensive range of water trading opportunities.
The awards Waterfind has won are an important independent endorsement of our continued commitment, to provide you with the best water trading services available in Australia.
Winner of Water Industry Alliance Awards
The Water Industry Alliance is a not for profit cluster of almost 250 water-related organisations with a focus on growing the water industry.
The innovation award recognises an organisation that has fostered an unprecedented approach to a product, service or process. Waterfind is proud to have won the prestigious award twice.
- Innovation award winner in 2006 for the development of our online water trading system. Our system is the most advance online water market trading system available to Australian irrigators.
- Innovation award winner in 2010 for the development of our SMS water trading technology. Our system enables either a water trade alert or a secure water trade to automatically occur through an SMS phone message.
NAB AgriBusiness Awards for Excellence in Technology and Innovation
Established by Monash University, the awards program is the most highly regarded within the agribusiness sector of Australia.
Waterfind was a finalist for the award for Excellence in Technology and Innovation in 2008 which recognises innovation of high value to the customer and long term commitment to Australian innovation.
Your privacy is always important to us at Waterfind
Your privacy is always important to us at Waterfind. We are bound by the National Privacy Principles (contained in the Privacy Act 1988 (Cth)). As well as our existing obligations of confidentiality, we have implemented a privacy policy informing you of how we maintain, use and disclose your personal information. This policy covers personal information that may be gathered via the Internet or over the telephone.
View